Privacy Policy

1. Introduction

DIVERTA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

By using DIVERTA, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information you choose to provide
• Payment information when you make purchases
• Communications with us through support or feedback
• Content you post in community forums or discussions

2.2 Automatically Collected Information

When you access the Platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, features used)
• Cookie and tracking technology data
• Location data (approximate location based on IP address)

2.3 Trading and Investment Data

We collect data related to your use of our trading tools:

• Backtesting results and strategy configurations
• Paper trading simulation data
• Watchlists and saved indicators
• Marketplace purchases and downloads

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Personalize your experience and content recommendations
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

If DIVERTA is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure backup and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of the Platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Types of Cookies We Use:

• Essential Cookies: Required for the Platform to function properly
• Performance Cookies: Help us understand how users interact with the Platform
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity for advertising purposes (with consent)

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

7.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

7.4 Opt-Out

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us.

To exercise these rights, please contact us at privacy@diverta.io. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as necessary to provide the Platform services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your personal information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using the Platform, you consent to the transfer of your information to these locations.

We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

10. Children's Privacy

The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information as defined by the CCPA.

13. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

You also have the right to lodge a complaint with a supervisory authority.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: